At Catalyst Paper, our intention is to be the market-leading mechanical printing paper producer in North America and the Pacific Rim — a manufacturer known for competitiveness, innovation and sustainability and well-regarded by customers, investors, employees and communities as a focused, fair and results-oriented business.
We aim high for our customers, investors, employees, and communities, and as such are directed by the following operating philosophy:
Safety and Environmental Stewardship
Meeting the highest level of safety and environmental compliance begins with each of us being willing to focus on our own actions and supporting those of our coworkers.
Everyone contributes to the financial health and results of our company, through the daily performance of our roles in the organization.
Managers set the tone for their respective groups by having simple, clear, operating objectives that are ambitious and do-able. They develop bench strength and shift decision-making to the right level so service is topnotch, problems are solved quickly and innovation is the norm.
A multi-tiered communication program is mandatory for every operating facility and group. It encompasses every employee and ensures that managers have a consistent floor presence in all units of our business.
“Neutron Microscope Theory”
What gets measured gets better. By tapping the deep knowledge of the many Catalyst subject matter experts, we can solve any complex and troubling operational problem quickly and learn continuously.
Every employee benefits when an atmosphere of fairness, trust and respect for the safety, quality, cleanliness and productivity of each unit, department, or division is a well-established norm.
Sales and Customer Focus
Everyone is in sales, and everyone has a customer – inside or outside our company. Each transaction is an opportunity to strengthen our business and to create a service ethic that gives us an edge over competitors by delivering excellent and unique value to customers.