Technical Service

Russell Thompson

Technical Customer Service Representative (Midwest)

With 26 years of experience in the printing, publishing and paper industries, Russell has provided technical support to our customers in the US Midwest and East Coast since joining the company in 2002. He previously worked in printing for Greater Buffalo Press (now American Color Graphics) and Quebecor Printing in Richmond Hill, Ontario. Russell also worked for the Milwaukee Journal Sentinel as the purchasing manager in charge of paper purchasing and in technical service and sales for Canadian Pacific Forest Products (now Bowater) and Alberta Newsprint.

Phone: 262-914-2247
Cell: 262-914-2247
Fax: 206-838-2071
Email contact form

John Whitaker

Technical Customer Service Representative (Central)

John brings a wealth of experience to his position, having been associated with the printing industry for more than 40 years. Before immigrating to Canada in 1977, he completed his apprenticeship as a printing press operator in Scotland, then moved to England and completed a bachelor's degree in printing technology at Watford College of Technology. John also worked as the customer service manager at Quebecor World's Richmond Hill plant in Ontario before joining Catalyst in 1989 as a technical representative at the Crofton mill. John is based in Colorado.

Phone: 303-659-8362
Cell: 303-827-4665
Fax: 303-659-0839
Email contact form

John Dunn

Senior Technical Customer Service Representative

John has worked in the lithography and paper industry for 32 years. His knowledge of the printing industry was built from the bottom up, with 23 years to his credit. John prides himself on providing his customers with in-depth commercial printing knowledge, and uses his experience to help customers improve quality, maximize production and reduce waste. His goal is to provide the best technical customer service possible. John is based in Long Beach, California.

Phone: 310-993-2493
Cell: 310-993-2493
Fax: 310-371-2828
Email contact form

Blair Lyon

Senior Technical Customer Service Representative (Northern California)

Blair lives and breathes directory paper, having worked in technical support roles for RR Donnelley, James River Corporation and Simpson Paper Company before joining Catalyst in 1996 to lead the development of lightweight coated papers at the Port Alberni mill. Today he focuses heavily on directory paper performance and improvements. "Our technical team not only benefits from a printing background, but substantial experience in a broad range of printing and converting categories. We can draw on this depth of knowledge when resolving print problems with our customers.

Phone: 360-607-1223
Cell: 360-607-1223
Fax: 360-906-0240
Email contact form

Robert Turjanica

Director Technical Customer Service

Rob has more than 31 years of technical and sales experience in the paper and print industries. He began his career as a press operator and is a graduate of the advanced web printing program at the Rochester Institute of Technology and the applied arts/graphics program at Algonquin College. Before joining Catalyst in 2003, Rob worked as technical customer service manager for Stora Enso North America. Rob is based in Richmond.

Phone: 604-247-4740
Cell: 604-313-1558
Email contact form

Recent News

Catalyst Paper to file for creditor protection

Release Date: Tuesday, January 31, 2012

Richmond, BC – Catalyst Paper Corporation (TSX:CTL) announced today that to facilitate an orderly restructuring of its business and operations, the board of directors of the company has approved a filing for an Initial Order from the Supreme Court of British Columbia to commence proceedings under the Companies’ Creditors Arrangement Act (CCAA). The terms and conditions of the restructuring plan have not yet been determined by the company.

Catalyst Paper announces initial order under CCAA

Release Date: Tuesday, January 31, 2012

Richmond, BC – Catalyst Paper Corporation (TSX:CTL) announced today that the company and certain of its subsidiaries have obtained an Initial Order from the Supreme Court of British Columbia under the Companies’ Creditors Arrangement Act (CCAA). The terms and conditions of the restructuring plan have not yet been determined by the company.

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